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Main Conference: Tuesday, September 30 - Thursday, October 2, 2025

Preconference: Monday September 29 - Tuesday, September 30, 2025

*Schedule subject to change.
Wednesday October 1, 2025 8:30am - 10:00am EDT
Effective critical incident management requires extraordinary capabilities precisely when organizations are most vulnerable. Research consistently demonstrates that during crises, decision-making quality deteriorates significantly compared to normal operations. The paradox is clear: our need for adaptability, clear judgment, and leadership from both the field and the office peaks exactly when these qualities become most difficult to maintain.This workshop delivers a practical, evidence-informed framework for developing robust critical incident management systems for outdoor and adventure programs. Participants will engage with realistic scenarios that highlight the cognitive and operational challenges that emerge during critical incidents, while exploring proven planning methodologies that address these challenges and support the needs of a wide range of stakeholders.The session emphasizes that effective response begins with systematic preparation. Attendees will receive practical tools and templates for immediate implementation, enabling the development of customized critical incident management plans appropriate to their specific operational contexts.By workshop conclusion, participants will have the knowledge and resources needed to thoroughly assess and strengthen their organization's capacity to manage critical incidents compassionately and effectively.
Speakers
avatar for Dr. Clare Dallat

Dr. Clare Dallat

Founder and Director, The Outdoor Education Group (OEG)
Clare is the Director of Risk Resolve and has a PhD in Human Factors (Accident Prediction), an MSc. in Risk, Crisis and Disaster Management, a Graduate Certificate in Transformational Leadership in Education. Clare is a Chartered Occupational Health and Safety Professional with the... Read More →
avatar for Deb Ajango

Deb Ajango

SafetyEd
Deb Ajango has written two books on safety-related topics and has presented nationally and internationally on risk management, emergency action planning, and wilderness medicine. She received WRMC's Charles (Reb) Gregg Award in 2012, and in 2014, she was awarded the Paul K. Petzoldt... Read More →
Wednesday October 1, 2025 8:30am - 10:00am EDT
New Hampshire Holiday Inn By the Bay:88 Spring St, Portland, ME 04119

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